Product

All baths are ready for use within 1 minute. Curious how this is possible? Here we show you (link)

You need the drain hose to drain the bath. Pull the built-in stopper out of the bath and let the water drain easily into, for example, your shower drain.

Note: The drainage channel should not be located too high, for example in a high shower tray, because then not all the water drains properly.

Fortunately, you can use all your tasty bath salts, bath oil or bath foam. Rinse the bath afterwards with clean water and dry the bath well before folding and storing.

The bath is suitable for bath water up to 45°C. It is also possible to take an ice bath, but wait a while before storing the bath until the bath is at room temperature to easily fold it again.

Our baths fit most bathrooms, but not every model fits every bathroom. If in doubt, we advise you to measure the space in your bathroom before placing your order.

Yes, you can even take the bath with you on vacation. The bath is made of extra strong TPE and is therefore also suitable for outdoor use. But do not leave the baths in the sun for too long to prevent discoloration.

If you are not satisfied with the purchase, you may exchange or return the purchased items within 14 days of the delivery date. After this period, the purchase is considered final.

We strive to send the product the same day so that you can enjoy your purchase tomorrow. If you order after 20:00, we will ship the product the next working day.

Of course. The bath is made of high-quality TPE that complies with European (environmental) legislation. TPE is used as a replacement for latex, silicone, PVC and rubber and is PBA free.

Some models fit two adults, not too big. It is not very spacious of course, but certainly possible. And so cozy. Some models have foot massage rollers. This is not comfortable. In order to sit comfortably for two, we recommend placing the bath cushion on the rollers so that the second person can also sit comfortably.

When there is no more water in the bathtub, it is important to wipe the inside with a dry towel. This way you prevent moisture from remaining and to prevent mold formation. Then turn the bathtub over, squeeze the seat, followed by the legs. When the bath is folded and dry, the storage cover serves as excellent protection.

The bath consists of sturdy materials; Polypropylene (hard plastic) and rubber. Although the bath can take a beating, HelloBath advises to keep sharp objects away from the bath. Of course, the bath will experience wear and tear over the years.

You have a one-year warranty from the day of receipt. Contact our customer service at shop@myhellobath.com

Dispatch

The bath can be shipped to the following countries:

  • The Netherlands
  • Belgium

We strive to send the product the same day so that you can enjoy your purchase tomorrow. If you order after 20:00, we will ship the product the next working day.

Returns

You have a one-year warranty from the day of receipt. Contact our customer service at shop@myhellobath.com

If you are not satisfied with the purchase, you may exchange or return the purchased items within 14 days of the delivery date. After this period, the purchase is considered final.

If you want to exchange or return a product, you can contact our customer service at shop@myhellobath.com . We would like to receive your order number and the reason for exchange or return and our team will help you as soon as possible with good care.

The purchase amount will be refunded within 10 working days after receipt of your return. Does it take longer? Please contact us at shop@myhellobath.com and we will sort it out for you as soon as possible.

If you haven’t received a confirmation within minutes of ordering, the following may have gone wrong:
The provider may see our automated emails as spam and have removed or moved them to the spam box.
There was a typo in the email address in the order details. If you have not received confirmation, please contact us at shop@myhellobath.com

Payment

Ordering and paying in our online shop is 100% safe. We use the following payment methods:

  • Internet banking via iDeal
  • Pay afterwards via Klarna
  • Pay in three parts via Klarna
  • Internet banking in Belgium via Bancontact
  • Pay by credit cards (Mastercard, Visa, Maestro, American Express)

We strive to provide you as a customer with all known payment methods. Our partner for processing payments is Mollie BV Reliability and security are the most important aspects in online transactions. With this as a starting point, Mollie BV uses the most modern security and encryption.

Why is mollie on my bank statement?
The internet payment is handled by Mollie. This way we are sure that we can offer payment security.